There is a minimum of a one-hour charge for all in-store services, and the fee is due at check in. This excludes data recovery services. Prices also include nonrefundable labor charges.
Begin Repair within Five Business Days or Longer, Based on Current Backlog• Priority Service – $119.00 per Hour
Begin Repair within 48 Hours
• Express Service – $139.00 per Hour
Begin Repair within Two Hours
• Wait Service – $149.00 per Hour
Begin Repair or Consultation While You Wait (Appointment Required)
• In-Store Consultation – Call for Rate
All on-site repair rates are a minimum of one hour for the first hour, then 15-minute increments. Expedited service is available for hurried clients. Normal on-site response time is about 48 hours, but may be sooner depending on our current backlog. We also offer discounted rates with guaranteed response times when you prepay for 10 or more hours. More information is listed below under Discounted Time Blocks
Response Time Based on Backlog• Priority – $189.00 for First Hour, $149.00 for Each Additional Hour
Response within 24 Hours
Response within Four Hours
1 or 2 hour packages paid up front billed in 15 minute increments.
• Remote & Telephone Support Package 1- $129 One hour remote support: up to four 15 minute sessions (billed in 15 minute increments)
• Remote & Telephone Support Package 2- $229 Two hours remote support: up to eight 15 minute sessions (billed in 15 minute increments)
LEVEL ONE RECOVERY
LEVEL TWO RECOVERY
LEVEL THREE RECOVERY
Please note that we cannot guarantee that we will be able to recover any lost data. We also don’t guarantee that recovered data will not be corrupted or incomplete when restored to your computer’s hard drive. If you have a current time block contract with us, you’ll receive a discounted rate of one hour for data recovery level one, or two hours of data recovery level two deducted from your contract.
We offer discounted time block contracts with guaranteed response times click button below for more information.
We Also Offer
Computer Repairs of IBM™ Compatible Computers, Compaq™, Sony™, & Hewlett-Packard™ Brands
Laser & Inkjet Printer Repairs of Hewlett-Packard & Epson™ Brands
Network Cabling, Installation, Consultation, Training, Troubleshooting, & Support
Cloud 365 Services