Services

Authorized service centers for Hewlett Packard, IBM, Compaq, and Sony.

We troubleshoot and repair all IBM Compatible computers. We also repair laser printers, dot matrix printers and inkjet printers made by Hewlett Packard and Epson.

We are an A+ service center. All of our technicians are A+ certified.

We provide network consultation, installation, cabling, training and troubleshooting.

In store Rates

All labor charges are non-refundable. Minimum one hour charge is due at check in.

Towers, Desktops and Printers

*Regular*	*Priority*	*Express*	*Wait*
(start repair within 5 business days or longer based on current backlog)	(start repair within 48 hours)	(start repair within 2 hours)	(Start repair or consultation while you wait. Appointment is required.)
$65/ hour	$72 / hour	$79/ hour	$89/ hour

Laptops and Servers

*Regular*	*Priority*	*Express*	*Wait*
(start repair within 5 business days or longer based on current backlog)	(start repair within 48 hours)	(start repair within 2 hours)	(Start repair or consultation while you wait. Appointment is required.)
$69/ hour	$75 / hour	$85/ hour	$95/ hour

In-store consultation, Training and Phone support
(Appointment is required)

In-store consultation	In-store training	Phone support
min 30 minutes	min one hour	min 15 minutes
$60 / ½ hour	$89 / hour	$30 per 15 minutes

Onsite Rate

All rates are a minimal of 1 hour for the first hour then 15 minute increments. If you are in a hurry we offer expedited services. Our normal onsite response time is typically 48 hours (not 3 weeks like the geeks), but may be sooner or later based on our back log.

	Regular	Priority	Express
Responding Time	(Based on backlog)	24 hours	within 4 hours
On-site first hour	$135.00	$155.00	$189.00
Each additional hour	$95.00	$105.00	$129.00

Discounted Time Block Rates

We offer discounted time block contracts with a guaranteed response time. More information can be found here (Adobe Acrobat Reader or other PDF reader required)