There is a minimum of a one-hour charge for all in-store services, and the fee is due at check in. This excludes data recovery services. Prices also include nonrefundable labor charges.
All on-site repair rates are a minimum of one hour for the first hour, then 15-minute increments. Expedited service is available for hurried clients. Normal on-site response time is about 48 hours, but may be sooner depending on our current backlog. We also offer discounted rates with guaranteed response times when you prepay for 10 or more hours. More information is listed below under Discounted Time Blocks
Minimum charge .25 hours
Please note that we cannot guarantee that we will be able to recover any lost data. We also don’t guarantee that recovered data will not be corrupted or incomplete when restored to your computer’s hard drive. If you have a current time block contract with us, you’ll receive a discounted rate of one hour for data recovery level one, or two hours of data recovery level two deducted from your contract.
We offer discounted time block contracts with guaranteed response times click button below for more information.